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Customer Experience and Mystery Shopping Experts

Shadow Shopper shows how to turn your customers into loyal promoters of your business.
Customers who come back again and again - and tell all their friends!


















Shadow Shoppers in meeting










NPS Net Promoter Benchmarks 2016 Australia






Shadow Shopper data integrity



Shadow Shoppers effect on bottom line





Get the Facts

Shadow Shopper has been measuring the customer experience in Australian businesses since 2004.

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