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Shadow Shopper : Customer Experience Technology

Managing a successful business means knowing all your locations are keeping up brands standards. That a few bad locations aren't dragging everything down.
Shadow technology lets you know what is going on in every location, so that any problems can be addressed quickly before they damage your brand.


With Shadow technology, you can measure your customers' experience and your locations' compliance with brand standards. You can analyse and visualise what is going on, and what can be done to improve your bottom line.
Manage your business more efficiently, with a clear view and a blueprint to improve every location's performance.



Shadow Shopper business analytics



Shadow Shoppers CEO and managers




Shadow Shopper Power BI reports



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Get the Facts

Shadow Shopper has been measuring Australian businesses since 2004. We have the highest quality mystery shopping programs in Australia.

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